Welcome to our cuddly corner of the internet! At Bubbly Buddies Shop, we know you can’t wait to snuggle up with your new plushie pals, so we’ve made our delivery process as warm and fuzzy as our products. Here’s everything you need to know about getting your huggable friends delivered straight to your doorstep!
✨ Quick Summary: We ship worldwide (with just a few exceptions) within 1-2 business days after ordering. Choose between speedy Standard Shipping (10-15 days) or Free Shipping (15-25 days) for orders over £50. All packages come with tracking so you can follow your plushie’s journey to you!
⏱️ Processing Time
Our team of plushie packers works extra hard to get your order ready for shipping within 1-2 business days (Monday-Friday, excluding holidays). During peak cuddle seasons (like holidays or special launches), processing might take a little longer, but we’ll always keep you updated!
🚚 Shipping Options
Standard Shipping ✈️
Cost: £12.95
Carrier: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Perfect when you need your squishy friends in a hurry! This option includes full tracking so you can watch your package’s progress across the globe.
Free Shipping 🎁
Cost: FREE for orders over £50
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Great for big cuddle hauls! Spend £50 or more and your plush pals will make their way to you completely shipping-free. Includes basic tracking.
🌍 Delivery Areas
We send hugs worldwide! Well, almost worldwide… Currently, we ship to most countries except:
- Certain remote islands and territories
- Some Asian countries (please check at checkout)
- Areas with shipping restrictions
If you’re unsure about delivery to your location, just email our friendly team at [email protected] before ordering.
📬 Tracking Your Order
Once your order ships, we’ll send you a confirmation email with your tracking number. For Standard Shipping, you’ll get detailed updates at every step. For Free Shipping, you’ll receive major milestone updates.
Remember: Delivery times are estimates – sometimes customs or weather might give your plushies an unexpected adventure! But don’t worry, they’ll always find their way to you.
❓ Common Questions
Q: Do you offer express shipping?
A: Not currently – we focus on making sure all our plushies arrive safely rather than super-fast. But our Standard Shipping is pretty speedy!
Q: What if my package is lost?
A: While rare, this sometimes happens. Contact us within 30 days of shipping and we’ll help track it down or arrange a replacement.
Q: Do you ship to PO boxes?
A: Yes! All our shipping methods can deliver to PO boxes.
💌 Need help? Our customer care team is always here to answer your delivery questions! Email us at [email protected] and we’ll get back to you within 24 hours (usually much faster!).
We can’t wait to send your new cuddle companions on their journey to you! Every Bubbly Buddy is packed with care (and maybe a little extra love) before heading out to their new homes.
With warm hugs,
The Bubbly Buddies Team 🧸
